๐ PrimeCare Benefits Group Terms of Service
Effective Date: September 9, 2025 Last Updated: September 9, 2025
Welcome to PrimeCare Benefits Group (“we,” “our,” or “us”). By accessing or using our website, services, or communication channels—including SMS messaging—you agree to the following Terms of Service. Please read them carefully.
๐งพ 1. Use of Services
Our services are designed to assist individuals with Medicare-related questions, coverage options, and appointment scheduling. You agree to use our services only for lawful purposes and in accordance with these terms.
You must be at least 18 years old or have legal authority to act on behalf of someone eligible for Medicare to use our services.
๐ฒ 2. SMS Messaging & A2P Compliance
By providing your phone number and opting in, you consent to receive automated text messages from PrimeCare Benefits Group. These may include:
- Appointment reminders and confirmations
- Coverage check-ins and benefit updates
- Service alerts and follow-ups
Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying “STOP.” For help, reply “HELP.”
We comply with A2P 10DLC regulations and ensure all messaging is permission-based, secure, and relevant to your Medicare needs.
If you receive a letter instructing you to schedule an appointment, please do so on or after October 15th but before October 28th by texting (570)682-5893. If you do not have texting capabilities, call us directly at (570)485-2586.
๐ 3. Privacy & Data Use
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. We do not sell your data and only share it with licensed advisors or service providers as needed to fulfill your request.
๐ 4. Appointment Scheduling
Appointments may be scheduled via SMS or phone. By scheduling, you agree to provide accurate contact information and to attend or cancel with reasonable notice. We reserve the right to reschedule or decline appointments based on availability or eligibility.
โ๏ธ 5. Disclaimers
We are not a government agency. PrimeCare Benefits Group provides general information about Medicare and connects you with licensed benefits advisors. We do not offer legal, financial, or medical advice.
Information provided is for educational purposes only and may not reflect the most current Medicare rules or plan details. Always consult a licensed advisor for coverage-specific questions.
๐ซ 6. Limitations of Liability
PrimeCare Benefits Group is not liable for:
- Missed appointments due to user error or technical issues
- Decisions made based on general information provided
- Delays or failures in SMS delivery due to carrier or network issues
Use of our services is at your own risk.
๐ 7. Modifications
We may update these Terms of Service at any time. Changes will be posted on this page with a revised effective date. Continued use of our services after changes constitutes acceptance of the updated terms.
๐ 8. Contact Us
For questions or concerns about these terms, contact us at: ๐ง Info@PrimeCareBG.com ๐ (570)485-2586
